Policy and Legal Matters
Intertel not only operates in compliance with applicable laws and regulatory requirements, we conduct all business in an ethical and responsible manner. Part of that responsibility is to ensure that you are aware of your rights, and where applicable, aware of any terms and conditions to which you may be subject. Although we operate with relative transparency, certain documents will not be available to download or view online without approval as they contain proprietary information. If you have any questions regarding a legal or policy matter, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
Terms and Conditions
The contracts, agreements and terms and conditions documents below are provided for informational purposes and as a convenience only. Most of these agreements and T&C's probably don't relate to you, but you're welcome to read through them if you're interested. Just remember that these are copyrighted documents - you may not copy a document (or any part of a document) and reuse it or redistribute it without our permission. If you need a copy of an agreement for your own personal or business use then please just ask.
Usage Agreements | |
| Web Terms of Use, Global | View Online |
| Email Disclaimer, Global | |
| Web Disclaimer, CellSpy | |
Service Agreements | |
| Terms of Service, Global | |
| Terms of Service, InterTrace | |
| Terms of Service, ResQ | Download |
| Terms of Service, InterDict | |
| Terms of Service, InterTelecom | Download |
Sales Agreements | |
| Terms of Sale, CellSpy | |
| Terms of Sale, Spy Shop | |
| Terms of Sale, Global | |
Partner Agreements | |
| Agreement, Affiliates | |
| Agreement, Resellers | |
| Agreement, Suppliers | |
| Agreement, Sub-Contractors | |
Skills Development Agreements | |
| Learnership Contract, General | |
| Internship Contract, General | |
| Bursary Agreement, General | Download |
Employment Agreements | |
| Employment Contract, General | |
| Employment Contract, Specialist | |
| Employment Contract, Management | |
| Employment Contract, Fixed Term | |
Subject Agreements | |
| Consent, Polygraph examination | |
| Consent, Background check | |
| Consent, Voluntary Search | |
| Consent, Expungement of Criminal Record | Download |
Miscellaneous Agreements | |
| Non-disclosure Agreement | |
| Memorandum of Understanding | |
| Acknowledgement of Debt | |
Policies, Standards and Procedures
Most policies, standards and procedures will not be visible/accessible unless you are logged on and have authorization. The documents articulate our operating procedures, guidelines and overarching policies. Unless you are a competitor of ours, they will probably not be of any particular use to you, and are published on this site for the benefit of employees. Documents that are available for public release are either no longer in use, have been replaced, or have been sanitized of any proprietary or sensitive information.
Policies | |
| Acceptable Encryption Policy | Download |
| Acceptable Use Policy | Download |
| Anti-virus Guidelines | Download |
| Auto Forwarded Email Policy | Download |
| Business Continuity Planning Policy | |
| Change Control Policy | |
| Clean Desk Policy | Download |
| Company Vehicles Policy | |
| Contingency Planning Policy | |
| Cyber Harassment Policy | |
| Data Classification Policy | |
| Digital Sig Acceptance Policy | Download |
| Disaster Recovery Plan Policy | Download |
| Dresscode Policy | |
| Drug and Alcohol Policy | |
| Employee Internet Use Policy | Download |
| Employee Wellness Policy | |
| Environmental Policy | |
| Equality and Diversity Policy | |
| Gambling in the Workplace Policy | |
| Incident Response Planning Policy | |
| InfoSec Awareness & Training Policy | |
| Intellectual Property & Fair Use Policy | |
| Password Protection Policy | Download |
| Physical Security Policy | |
| Security Audit Policy | |
| Sexual Harassment Policy | |
| Skills Transfer Policy | |
| Social Engineering Awareness Policy | Download |
| Social Networking Policy | |
| Violence in the Workplace Policy | |
| Virtual Private Network Policy | Download |
| Waste and Recycling Policy | |
| Weapons in the Workplace Policy | |
| Web Application Security Policy | Download |
| Wireless Communication Policy | Download |
| Workstation Security Policy | Download |
Standards and Guidelines | |
| Baseline Network Standard | |
| Business Continuity Planning Standard | |
| Data Classification Guidelines | |
| Data Classification Standard | |
| Disposition of Protected Data Standard | |
| Incident Response Planning Guidelines | |
| Incident Response Planning Standard | |
| Preservation Order Guidelines | |
| Wireless Communication Standard | Download |